Returns & Exchanges

At The Beat Goes On, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return or exchange eligible items within 30 days of delivery.

1

Initiate Your Return

Log into your account portal and select the items you wish to return to receive a pre-paid shipping label.

2

Pack Your Items

Securely place the items in their original packaging, ensuring all tags are attached and the product is in its original condition.

3

Ship It Back

Affix the return label to your package and drop it off at any authorized carrier location or scheduled pickup point.

4

Receive Your Refund

Once our warehouse inspects the returned goods, your refund will be processed to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing