Frequently Asked Questions

Everything you need to know about shopping with The Beat Goes On.

How long will it take for my order to arrive?

Standard shipping typically takes 3-7 business days within the continental United States. International shipping times vary based on destination but generally range from 10-21 business days.

What is your return policy?

We offer a 30-day return window for most items in their original, unused condition. Please contact our support team to initiate a return and receive a prepaid shipping label.

Are your products covered by a warranty?

Yes, all hardware and electronics come with a 1-year limited manufacturer's warranty against defects in materials and workmanship.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

How can I track my shipment?

Once your order ships, you will receive an automated email containing your tracking number and a link to the carrier's website to monitor your package's progress.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. Please note that customers are responsible for any local customs duties or import taxes incurred upon arrival.